What it comes down to is this- Barnes and Noble is a dying company. Corporate is horrible, pushing unrealistic goals upon managers who are trying their best to keep stores running on a bare bone staff.
Liking books, coffee and good people is great and all, but the company itself isn't there for their employees.
District Manager's Assistant (Former Employee) – Rancho Cucamonga, CA – March 8, 2018
I loved my job and the people I worked with, however the company eliminated the position that I filled, and so my time with the company has ended. I highly recommend this company for its work ethic and crew.
Sales & Inventory Manager (Former Employee) – Elmira, New York – March 8, 2018
I worked for Barnes & Noble for 6.5 years. I started part-time while I was in college and the management team was very accommodating. I was then promoted twice and worked in the sales & inventory management role for 4.5 years. During that time, I gained knowledge of the industry, learned countless skills, and made a lot of friends. There is always something to keep you busy, and always someone nearby to help with questions you may have. There were countless opportunities to learn something new, and the entire staff that I worked with was dedicated, knowledgeable and fun to be around.
Bookseller/Head Cashier/Newsstand Lead (Former Employee) – Chicago, IL – March 7, 2018
lots of advance copies, check out books from store, 50% discount on cafe items, lower staffing levels equals fewer opportunities to get to know the merchandise and more pressure to add-on sales. See the conflict there?
Bookseller/Cashier (Former Employee) – New York, NY – March 7, 2018
A typical day felt like a glorified librarian with too many duties. I learned that poor upper management, the ones who have the thumb on the floor managers can ruin the work experience for everyone. The workplace culture was overall enjoyable. The hardest part off the job was the closing shifts. The most enjoyable part of the job was working in the stock room for the magazines.
Move merchandise from storage room to sales floor (Current Employee) – Radford, VA – March 7, 2018
I worked at one of the college bookstore and we hardly got paid anything. other than that I liked working there. it was clear the GM didn't know what she was doing. they were really flexible with my school schedule and it was a good environment overall.
Café Barista (Former Employee) – Norman, OK – March 7, 2018
I never had an issue with the company itself. Having to push the credit card did make me feel a little uncomfortable, but overall no issues with the company. I was unfortunate to have a not so great manager. She was extremely condescending and rude.
Free meals, discounts on books and food in the cafe
Café Server (Current Employee) – New York, NY – March 6, 2018
On a particular day at work I will greet customers, take and serve orders of food and drinks. It really depends on the daily assignment our manager assign us. Some days I take food orders and serve the food, or im on the bar and i make and serve drinks like a barista. I will make the , coffee, tea latte, cappuccino, for the customer etc When there are no customers I will restock, clean , answers phone calls , and put away deliveries as needed.
Children's Department Lead (Current Employee) – Hoover, AL – March 6, 2018
While I love working for the company recent events make me feel insecure in my job. The company used to offer benefits for most of its employees but has greatly scaled back. I need to find a full time position with benefits but would like to stay on part time.
Bookseller/Barista (Former Employee) – Naples, FL – March 5, 2018
The company is definitely for someone who LOVES books. The store I was at was a great mix of older and younger readers. With the company in a seeming death spiral, they miss developing their main assets, the employees. They'll save the plan-o-gram people and other executives that are purely dead weight, but fire the people who best understand the company and stores. I hope the CEO realizes that the people make the store, not the corporate dead weights.
High paced, high stress, low compensation environment
Bookseller (Former Employee) – Eden Prairie, MN – March 5, 2018
Barnes and Noble is a company competing against itself, barely managing to keep brick and mortar stores open when their online store is out competing itself. They don't price match anything, even themselves, which leads to intensely awkward and uncomfortable situations for the in store employees. They also pay incredibly poorly and the benefits are lackluster. Plenty of PTO days are offered, but employees are strongly discouraged from using them.
Plenty of PTO days and 401k with matching for part timers
No healthcare for part timers, pay is incredibly poor for both part and full timers.
VENDOR SUPPORT SPECIALIST (Former Employee) – Lyndhurst, NJ – March 5, 2018
worked with many great co workers- additional training only available to those who a supervisor selects to receive training- has an old school woman's club click -if you are on a team that is being eliminated they will not try to place you an a thriving team-- they just can you and keep the lower paid newer employees
holiday parties- occasional free lunches
once you reach a ceratin pay scale look out- your gone..
Receiving Manager (Former Employee) – Rogers, AR – March 5, 2018
As receiving manager I kept busy all day either processing incoming or outgoing shipments. The pace varied based on volume but was often challenging yet doable. There was a nice team spirit and I always knew that help was available if necessary.
Friendly coworkers and always new product to look at
Corporate often made decisions that did not seem to consider the store level impact