Cafe Barista (Former Employee) – Vancouver, WA – July 5, 2018
Incredibly fun, great place to work if you consider yourself nerdy. Everyone is great with each other, it's like it's one big family. Plus books and coffee/tea! How better can life get? I went in knowing absolutely NOTHING about coffee. I had wonderful coworkers and trainers to get me up to speed and I had a TON of fun being a barista.
Great coworkers and environment, fun place to work, cool discounts, fun events
A stressful workplace where nothing is ever management's fault
Barista (Former Employee) – Chico, CA 95928 – July 4, 2018
While this job isn't really that difficult, it's outstandingly stressful due to the lack of proper leadership. Management is very shortsighted and will never accept any responsibility for the things they do.
Barista at Cafè (Former Employee) – Wilkes-Barre, PA – July 3, 2018
It was a fun and fast pace environment to work in the people are great they were like family to me and still are. I worked in the café area and made coffee drinks from scratch. I enjoyed myself while I was there.
Multiple Positions (Former Employee) – Fairfield, CA – July 3, 2018
Great culture and company to work for, but it is a difficult business. They often over or under worked me for the hours I was supposed to be getting, i.e. giving me 32+ hours as a part timer, or less than 28 as a full timer. The full time positions change a lot and there is less room for advancement than there used to be. Raises happen annually, typically 00.25-00.50 an hour. But the starting rate is usually very low, even for experienced workers. The work, customers, and coworkers, are truly exceptional.
Book Seller, Barista (Current Employee) – San Jose, CA – July 2, 2018
People are fun to work with, but when the cafe get busy it can be very unorganized. Managers can lack some communication skills or tact when talking about position changes and employee responsibilities.
Bookseller (Former Employee) – College Station, TX – July 2, 2018
It's very fast-paced in the beginning when every student needs textbooks and then gets slower-paced throughout the rest of the semester. Management was very passive aggressive. Hours weren't scheduled fairly. Liked the coworkers and the discount.
Barista and Bookseller (Former Employee) – Minneapolis, MN – June 30, 2018
Barnes and Noble was certainly a dream job. Though my experience didn't last long I met a lot of good people there. Staffing wasn't always great, but it gave me opportunity to get experience as a bookseller. I was a bookseller in-training and preferred that to working café. Selling books is a great experience. And the benefits of Advanced reader Copies is something I'll always treasure! The hardest part of the job was trying to keep up with someone less experienced, or even for myself trying to find a good way to sell memberships. Workplace culture… ehh, management wasn't the best, in-fact they were a big creepy and sometimes a bit high-handed due to the their roles as store-managers. I learned that selling books is what I want to do, for a long time.
Reduced-pay lunches, good food, Advanced Reader Copies of Books, Customer Experiences and Conversation.
Poor Management, Understaffing, Lack-of-Communications, Double-Standards held between management and associates.
Associate (Former Employee) – Homestead, PA 15120 – June 29, 2018
When I didn't have to deal with the food and drinks, I had to maintain the dining floor and change trash. The managers were nice and so were the co workers. They truly didn't let their outside life effect. Plus the discounts were very nice. I will definitely miss those.
Great Teamwork, Not enough salary for the hours and hectic schedule
Bookseller (Current Employee) – Chicago, IL 60614 – June 29, 2018
Barnes and Noble is great, you make the best of friends in your coworkers and are all mostly supportive of each other. The issue is the hectic schedule, the inconsistent hours, and the low pay. It is minimum wage and for how often we need people and have to go above and beyond to just make it through I think we deserve more pay.
Cafe Staff (Former Employee) – Camp Hill, PA – June 29, 2018
This job taught me how to work better. It taught me how to work better with people, how to talk better with guests, how to manage my time at work better. It showed me that people do work in retail for their full-time jobs and I gave more respect to the company, my coworkers, and to myself for having this wonderful job. Even if it is retail. I loved what I do and I can confidently say that my coworkers do to. My coworkers wanted to be there at work and so did all of our wonderful guests. I worked in the Cafe and I loved it! We had regulars and they are all very lovely.
Bookseller (Former Employee) – Fairless Hills, PA – June 28, 2018
It was fun working at Barnes and Noble, but aside from a one-time raise of a dollar back when that sort of thing was (briefly) in vogue, I received little to make my time there worthwhile. Aside from the occasional promise of a promotion somewhere in the future to keep me from quitting, there was really no reason for me to work there long term, despite a chill work environment and the joy of working in a bookstore. The pay, after taxes, was around $7 /hr, and there were no benefits to speak of. If you don't have kids or rent, it's a great job for you. Oddly, there is a high learning curve to working there, which is inconsistent with their turnover rate.
Nice work environment
Low pay, little room for advancement, overwhelming feeling of doom as the company dies
Kids Lead (Former Employee) – Dallas, TX – June 28, 2018
I worked with some great people at this company, but as a bookseller with over a decade of experience it was painful to watch the company continue to make poor, cutthroat decisions more and more frequently. Truly sad.
Bookseller/Cashier (Current Employee) – Fairview Heights, IL – June 28, 2018
Not overly stressful for a retail job, but selling memberships is pushed and your membership percentages are important. They try to cross train employees in all areas (cash, bookfloor, cafe) so you get experience in different aspects of customer service/retail work.
Great employee discount
Hours can be hard to come by in certain times of the year
Book Seller (Former Employee) – Citrus Heights, CA – June 28, 2018
Most employees were interested in reading and as such we had a healthy work environment where discussion of books was encouraged. The later time spent working there was more stressful though as the managers would put more pressure on the employees to serve the customers better.