Calling and negotiating payments for accounts with customers. Knowing your customers' situation/financial issues thru communications helps me to offer a solution that is win-win for both the bank and the customer.
Management is largely supportive in empowering and enhancing the productivity of our work.
Colleagues are helpful, bosses are understanding. - more ...
Talking to difficult customers, who sometimes do not accept or follow the solutions that had been offered, and accepted them.
Good environment and culture, appreciation and compliments from customers (Though that is few and far between) - less