The management was below adequate. There was constant blame shifting and endless he said she said. Customers where not taken care of in a timely manner and often made fun of behind their backs. Lots of gossip here. Management treated positions below them like personal servants. A lot of work for a super with hardly any positive outcome. Supers were to build movies, create the new schedules, remove old info, run projection booth, take care of customers, take care of employee problems, take phone calls, and do computer training with little to no help from the actual management team.
Lack of managerial competence