Challenging career in Customer Service support
Claim Administrator (Former Employee) – MY – March 15, 2017
- Fulfilled more than 200 customer complaints and inquiries daily by patiently understanding and satisfying their needs.
- Managed extended warranty claims professionally to win over customers.
- Communicated and negotiated effectively with customers, assessors, suppliers and other third parties to process and resolve all claims on a first level complexity.
- Filed administrative folders and excel recordings in a systematic manner so that any discrepancies can be traced back easily, immediately.