- In line with the procedures, standard call format and communication methods determined by the Call centre, you answer and handle incoming calls using the tools…
- Advises guests on potential future trips to ibis Styles or Accor.
- "• Welcomes guests and takes care of them from their arrival through to departure.
- Providing financial information to the Accor Plus Finance team when required.
- Prepare and review monthly financial performance, budget and forecast to provide…
- You carry out preventive, remedial and corrective maintenance in the hotels.
- You carry out technical maintenance in case of dysfunction, and carry out monthly…
- Responsible for supporting the Housekeeping Manager in the smooth running of the housekeeping department;
- Ensures the excellent quality and hygiene of the floor…
- Provide support to the Housekeeping Supervisor.
- Ensuring guestrooms are in proper working conditions in accordance with the hotel procedures.
- Based at Accor Singapore Office.
- Reports to the Personal Assistant of Senior Vice President Development Asia & the Development Executives.
- Provide a warm welcome as the first point of contact for lounge guests.
- Carry out reception duties and monitor lounge entry according to policy requirements.
- Assisting in departmental training for all associates to maintain consistency and ensure improvement in achieving quality service standards and developing the…
- Reports directly to the Safety & Security Manager on all matters related to security.
- To ensure the safety & security of our valued guests and their property.
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