Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
POSITION SUMMARY
The Senior Coverage Programmer is responsible for the support of the Visa HP Non-Stop systems in a multi-datacenter and multi-processing environment. They are responsible for second level problem determination and recovery of the Tandem Debit systems.
The Senior Coverage Programmer will facilitate problem situations with the appropriate management, support groups and service partners as required and is responsible for tracking progress and final resolution implementation.
Responsibilities :
Works closely with service partners such as Tandem Offline Development, Global Network Operations, Production Services, VIP and Global Support teams to ensure all Tandem related services are operational and not causing member impact.
Works closely with Account Management, Application Support and the Regions when dealing with Customer/Application issues.
Ongoing/Proactive analysis of HP Non-Stop Debit Systems and applications to detect potential problems.
When necessary makes preventive corrections and works with Engineering/Development groups to implement long-term corrective measures.
Coordinate and provide support to all Tandem implementations.
Serve as mentor and knowledge transfer for junior peers.
Secondary Job Responsibilities:
Applies their programming skills to develop system tools and/or team tools.
24x7x365 Coverage, including ability to work nightshifts as required
Handle all calls coming into the MPS Coverage ACD system
Qualifications
Minimum of 3-5 years experience with supporting HP Non Stop Tandem systems
Programming experience with TAL, COBOL and C
Knowledge of SQL preferred
CONNEX programming experience
Experience with Golden Gate and Replication desired
Candidate should be comfortable in dealing with peer groups, including Account Management, Client
Configuration, and other technical teams from surrounding environments (Open Systems, Project Management, Network Engineering and Tandem Development)
Act as an SME in designated Project assignments directed at MPS Coverage
Visa - 4 months ago
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