Job description...Delivery Operations Manager at IBM SG, you are responsible...following activities:
Interface between Country Delivery Executive, Project Executives, Delivery Project Executives and competency managers...areas of major incident management
Maintain oversight of Incident / Problem & Change Management effectiveness and manage issues with other delivery teams
Engage the Account team to resource management of other parallel situations if required.
Develop and mature the account ...
IBM - 17 months ago
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